Senior Center locations, hours of operation and contact information.

City of Chicago's Workforce Center locations, hours of operation and contact information.

Community Service Center locations, hours of operation and contact information.

Senior Center locations, hours of operation and contact information

A list of the delegate agencies with which the Department of Family and Support Services has contracted to provide services to residents of Chicago. For more information on the department and its services, please see http://www.cityofchicago.org/city/en/depts/fss.html.

Warming Centers offer residents warming refuge from oppressive winter cold. The Chicago Department of Family and Support Services operates six Warming
Centers during the winter months. Additional facilities are opened as needed in libraries, Park District buildings, senior centers and other community venues.
You may call 311 to locate a Warming Center in your area, or go to http://bit.ly/kIhHPj for more information.

Homeless Shelter System Monthly Utilization
This metric tracks the number of shelter beds used by individuals and families per month. Overnight shelters provide nightly shelter for individuals for up to 12 consecutive hours and do not serve families with children. Interim shelters house families and individuals for up to 120 days. DFSS coordinates activities and funding to increase the availability of permanent and supportive housing services in Chicago. DFSS funds community based agencies that provide services to persons and families who are homeless or at imminent risk of homelessness so they can sustain safe and secure housing in the effort to achieve self-sufficiency.

This metric tracks the number of children and families receiving early childhood and school aged services per month. School vacations influence monthly enrollment, for example, CPS is closed in July. DFSS funds programs providing education and early childhood development activities for children up to 12 years old from low income families. Early childhood services for children age 0 to 5 include free medical, dental and mental health services, and nutritious meals, as well as parent education and training. These programs promote school readiness and child development. For children 6-12, DFSS provides low-income families access to affordable, quality childcare that allows parents to continue to work or participate in approved training programs.

This metric tracks the number of domestic violence service calls received by the Domestic Violence Help Line per month. The city has developed a multi-layered response to the domestic violence crisis, including the Help Line, services provided by delegate agencies and services provided by advocates at our Community Service Centers. DFSS funds approximately 30 community based delegate agencies under the Family Violence Prevention Initiative to serve domestic violence victims and their children at programs located throughout Chicago.

Community Service Centers managed by the Department of Family and Support Services

This metric tracks the number of young people enrolled in youth services per month. DFSS is committed to creating a premier out-of-school time system that provides young people the opportunity to participate in high-quality, safe, and structured programs. DFSS funds over 200 Out-of-School Time (OST) programs that serve youth between the ages of 6 to 18 years across the city of Chicago in five types of programs: Academic/Vocational Support and Enrichment; Science, Computer, and Technology; Arts and Culture; Sports, Fitness, Health, and Nutrition; and Innovative. Missing: These graphs do not include additional OST programs supported by other city agencies such as the Chicago Park District, Chicago Public Schools, the Chicago Housing Authority, etc.
• Academic/Vocational Support and Enrichment - academic support, remedial education services, tutoring, literacy, and reconnecting youth with other educational opportunities
• Science, Computer, and Technology - skills building focused on computer programming, software, and technology
• Arts and Culture - promoting excellence in the arts through access, awareness and opportunities for creative expression, increased cultural awareness, and demonstrative skills concluding with an event, play or exhibit
• Sports, Fitness, Health, and Nutrition - opportunities for physical activities and education that supports healthy choices and a positive lifestyle
• Innovative – opportunities for youth ages 13 to 15 and 16 to 18 that provide customized projects supporting skills building in areas such as civic engagement, entrepreneurship, workforce development, and post-secondary education to prepare youth for the job market and life-long learning

Warming Centers offer residents warming refuge from oppressive winter cold. The Chicago Department of Family and Support Services operates six Warming
Centers during the winter months. Additional facilities are opened as needed in libraries, Park District buildings, senior centers and other community venues.
You may call 311 to locate a Warming Center in your area, or go to http://bit.ly/kIhHPj for more information

This metric tracks workforce employment services including basic services, skills training and job placement per month. DFSS provides workforce development services to low income adults, dislocated workers and ex-offenders. These services include job readiness training, vocational training, job placement, supportive services and post-placement retention services.
The Chicago-Cook Workforce Partnership, a newly created agency designed to reform and revitalize workforce development in the greater Chicagoland area, took over operation of DFSS’s Workforce Investment Act funding and delegate agency contracts on July 1, 2012. http://www.workforceboard.org

A list of the delegate agencies with which the Department of Family and Support Services has contracted to provide services to residents of Chicago. For more information on the department and its services, please see http://www.cityofchicago.org/city/en/depts/fss.html.

This metric tracks the number of congregate and home delivered meals provided to seniors per month. DFSS, Senior Services division is the city’s Area Agency on Aging for older adults. DFSS offers a wide variety of programs and services that address the diverse needs and interests of older adults in Chicago from those who are healthy and active to those who are frail and homebound. The Congregate Dining Program strengthens social relationships while addressing the problem of poor nutrition among older adults. Each day Senior Services provides seniors with opportunities for nutritious meals, socialization, recreation, education and volunteer activities through approximately 60 co-sponsored congregate dining sites which annually serve over 20,000 senior residents. DFSS also provides over 11,000 frail homebound older adults with hot home delivered meals five days a week.

City of Chicago's Workforce Center locations

Homeless Shelter System Monthly Utilization
This metric tracks the number of shelter beds used by individuals and families per month. Overnight shelters provide nightly shelter for individuals for up to 12 consecutive hours and do not serve families with children. Interim shelters house families and individuals for up to 120 days. DFSS coordinates activities and funding to increase the availability of permanent and supportive housing services in Chicago. DFSS funds community based agencies that provide services to persons and families who are homeless or at imminent risk of homelessness so they can sustain safe and secure housing in the effort to achieve self-sufficiency.

This metric tracks the number of young people enrolled in youth services per month. DFSS is committed to creating a premier out-of-school time system that provides young people the opportunity to participate in high-quality, safe, and structured programs. DFSS funds over 200 Out-of-School Time (OST) programs that serve youth between the ages of 6 to 18 years across the city of Chicago in five types of programs: Academic/Vocational Support and Enrichment; Science, Computer, and Technology; Arts and Culture; Sports, Fitness, Health, and Nutrition; and Innovative. Missing: This dataset does not include additional OST programs supported by other city agencies such as the Chicago Park District, Chicago Public Schools, the Chicago Housing Authority, etc.
• Academic/Vocational Support and Enrichment - academic support, remedial education services, tutoring, literacy, and reconnecting youth with other educational opportunities
• Science, Computer, and Technology - skills building focused on computer programming, software, and technology
• Arts and Culture - promoting excellence in the arts through access, awareness and opportunities for creative expression, increased cultural awareness, and demonstrative skills concluding with an event, play or exhibit
• Sports, Fitness, Health, and Nutrition - opportunities for physical activities and education that supports healthy choices and a positive lifestyle
• Innovative – opportunities for youth ages 13 to 15 and 16 to 18 that provide customized projects supporting skills building in areas such as civic engagement, entrepreneurship, workforce development, and post-secondary education to prepare youth for the job market and life-long learning

This metric tracks the number of children and families receiving early childhood and school aged services per month. School vacations influence monthly enrollment, for example, CPS is closed in July. DFSS funds programs providing education and early childhood development activities for children up to 12 years old from low income families. Early childhood services for children age 0 to 5 include free medical, dental and mental health services, and nutritious meals, as well as parent education and training. These programs promote school readiness and child development. For children 6-12, DFSS provides low-income families access to affordable, quality childcare that allows parents to continue to work or participate in approved training programs.

This metric tracks the number of domestic violence service calls received by the Domestic Violence Help Line per month. The city has developed a multi-layered response to the domestic violence crisis, including the Help Line, services provided by delegate agencies and services provided by advocates at our Community Service Centers. DFSS funds approximately 30 community based delegate agencies under the Family Violence Prevention Initiative to serve domestic violence victims and their children at programs located throughout Chicago.

This metric tracks workforce employment services including basic services, skills training and job placement per month. DFSS provides workforce development services to low income adults, dislocated workers and ex-offenders. These services include job readiness training, vocational training, job placement, supportive services and post-placement retention services.
The Chicago-Cook Workforce Partnership, a newly created agency designed to reform and revitalize workforce development in the greater Chicagoland area, took over operation of DFSS’s Workforce Investment Act funding and delegate agency contracts on July 1, 2012. http://www.workforceboard.org

This metric tracks the number of congregate and home delivered meals provided to seniors per month. DFSS, Senior Services division is the city’s Area Agency on Aging for older adults. DFSS offers a wide variety of programs and services that address the diverse needs and interests of older adults in Chicago from those who are healthy and active to those who are frail and homebound. The Congregate Dining Program strengthens social relationships while addressing the problem of poor nutrition among older adults. Each day Senior Services provides seniors with opportunities for nutritious meals, socialization, recreation, education and volunteer activities through approximately 60 co-sponsored congregate dining sites which annually serve over 20,000 senior residents. DFSS also provides over 11,000 frail homebound older adults with hot home delivered meals five days a week.