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40 Results
filtered by
Tags > service requests
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Dataset
311 Service Requests received by the City of Chicago. This dataset includes requests created after the launch of the new 311 system on 12/18/2018 and some records from the previous system, indicated in the LEGACY_RECORD column.
For purposes of all columns indicating geographic areas or locations, please note that requests of the type 311 INFORMATION ONLY CALL often are entered with the address of the City's 311 Center.
Updated
July 1 2022
Views
24,611
Filtered View
A list of the unique Service Request types present in the underlying 311 Service Requests dataset.
Updated
July 1 2022
Views
4,722
This dataset contains performance metrics tracked by the Chicago Department of Transportation (CDOT). Thirty-five different performance metrics are tracked in this dataset, which reports the performance target, actual performance, and number of requests completed for a given metric. These metrics are based on data calculated from the city's 311 system. Individual breakout of each performance metric are also available under the "More Views" button.
Updated
April 5 2019
Views
3,251
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
July 10 2014
Views
2,768
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
1,049
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
824
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
619
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
618
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
553
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
534
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
531
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
527
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
514
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
511
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
507
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
506
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
489
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
486
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
480
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
473
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
467
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
460
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
458
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
446
When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf
Updated
April 5 2019
Views
444
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