Note: This filtered view shows only those service requests from the underlying dataset that are not marked as duplicates. -- All open abandoned vehicle complaints made to 311 and all requests completed since January 1, 2011. A vehicle can be classified as abandoned if it meets one or more of the following criteria:All open abandoned vehicle complaints made to 311 and all requests completed since January 1, 2011.

A vehicle can be classified as abandoned if it meets one or more of the following criteria: 1) On a public way in a state of disrepair as to be incapable of being driven in its present condition. 2) Has not been moved or used for more than seven consecutive days and is apparently deserted. 3) Has been left on the public way without state registration or a temporary state registration placard for two or more days. 4) Is a hazardous dilapidated vehicle left in full view of the general public, whether on public or private property.

For some Open service requests, the vehicle has been towed but further action is required before the request may be closed. 311 sometimes receives duplicate abandoned vehicle complaints.

If a vehicle is towed it remains as open, work in progress until it is redeemed, transferred or disposed of. The service request is not closed until there is a final disposition for the vehicle.

Requests that have been labeled as Duplicates are in the same geographic area and have been entered into 311 Customer Service Requests (CSR) system at around the same time as a previous request. Duplicate reports/requests are labeled as such in the Status field, as either "Open - Dup" or "Completed - Dup." Data is updated daily.

When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf

Curb lines for the city of Chicago. Curb lines mark the points where curbs meet the edge of the street pavement. To view or use these files, special GIS software such as Google Earth is required. To download, right-click the "Download" link above and choose "Save link as." This is a KMZ zipped file, and therefore upzipping software, such as 7-Zip, is required to convert to KML.

Potholes patched. For the previous seven days in map form, see https://data.cityofchicago.org/d/caad-5j9e.

Note: This filtered view shows only those service requests from the underlying dataset that are not marked as duplicates. -- The Chicago Department of Transportation (CDOT) oversees the patching of potholes on over 4,000 miles of arterial and residential streets in Chicago. CDOT receives reports of potholes through the 311 call center and uses a computerized mapping and tracking system to identify pothole locations and efficiently schedule crews. One call to 311 can generate multiple pothole repairs. When a crew arrives to repair a 311 pothole, it fills all the other potholes within the block. Pothole repairs are generally completed within 7 days from the first report of a pothole to 311. Weather conditions, particularly frigid temps and precipitation, influence how long a repair takes. On days when weather is cooperative and there is no precipitation, crews can fill several thousand potholes.

If a previous request is already open for a buffer of 4 addresses the request is given the status of "Duplicate (Open)". For example, if there is an existing CSR for 6535 N Western and a new request is received for 6531 N Western (which is within four addresses of the original CSR) then the new request is given a status of "Duplicate (Open)".

Once the street is repaired, the status in CSR will read “Completed” for the original request and "Duplicate (Closed)" for any duplicate requests. A service request also receives the status of “Completed” when the reported address is inspected but no potholes are found or have already been filled. If another issue is found with the street, such as a “cave-in” or “failed utility cut”, then it is directed to the appropriate department or contractor.

Data Owner: Transportation. Time Period: All open requests and all completed requests since January 1, 2011. Frequency: Data is updated daily.

Cook County Highway Department 2011 construction locations. To view or use these shapefiles, compression software and special GIS software, such as ESRI ArcGIS, is required.

Street sweeping schedule by Ward sections. To view or use this file, special GIS software such as Google Earth is required. To download, right-click the "Download" link above and choose "Save link as." Data Owner: Streets & Sanitation.

When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf

Note: This filtered view shows only those service requests from the underlying dataset that are not marked as duplicates. -- This dataset contains all open 311 reports of one or more lights out on a wooden pole in the alley and all completed requests since January 1, 2011. If two requests regarding the same address are made within 30 calendar days of each other, the newest CSR is automatically given the status of “Duplicate (Open)”. Once the alley light is repaired, the CSR status will read “Completed” for the original request and “Duplicate (Closed)” for any duplicate requests. Data is updated daily.

KML file of routes located in Cook County. To view or use these files, special GIS software such as Google Earth is required.

Note: This filtered view shows only those service requests from the underlying dataset that are not marked as duplicates. -- This dataset contains all open 311 reports of one or two lights out on metal poles on a residential or arterial street and all completed requests since January 1, 2011. Whenever CDOT receives a report of a street light outage, the electrician assigned to make the repair looks at all the lights in a group (circuit) to make sure that they are working properly. If two requests regarding the same group are made within 30 calendar days of each other, the newest CSR is automatically given the status of “Duplicate (Open).” Since the electrician will be looking at all the lights in a group to verify that they are all working the “Duplicate (Open)” address will also be observed and repaired. Once the street lights are repaired, the CSR status will read “Completed” for the original request and “Duplicate (Closed)” for any duplicate requests. Data is updated daily.

When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf

When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf

Applications to the Chicago Department of Transportation for permits under its jurisdiction, which typically are permits to block or otherwise affect public streets in some way. Because all permits start as applications, this dataset also serves as a list of permits granted. See more information about CDOT permits at http://www.cityofchicago.org/city/en/depts/cdot/provdrs/construction_information/svcs/online-permit-portal.html.

When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf

When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf

When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf

When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf

Note: This filtered view shows only those service requests from the underlying dataset that are not marked as duplicates. -- All open reports of "Street Lights - All Out" (an outage of 3 or more lights) made to 311 and all requests completed since January 1, 2011.The Chicago Department of Transportation (CDOT) oversees approximately 250,000 street lights that illuminate arterial and residential streets in Chicago. CDOT performs repairs and bulb replacements in response to residents’ reports of street light outages.

Whenever CDOT receives a report of an “All Out” the electrician assigned to make the repair looks at all the lights in that circuit (each circuit has 8-16 lights) to make sure that they are all working properly. If a second request of lights out in the same circuit is made within four calendar days of the original request, the newest request is automatically given the status of “Duplicate (Open).” Since CDOT's electrician will be looking at all the lights in a circuit to verify that they are all working, any “Duplicate (Open)” address will automatically be observed and repaired.

Once the street lights are repaired, the status in CSR will read “Completed” for the original request and “Duplicate (Closed)” for any duplicate requests. A service request also receives the status of “Completed” when the reported lights are inspected but found to be in good repair and functioning; when the service request is for a non-existent address; or when the lights are maintained by a contractor. Data is updated daily.

When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf

When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf

When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf

When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf

When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf

When moisture seeps into pavement, it expands when it freezes and contracts when it thaws. This flexing of the pavement, combined with the melted water and the stress of vehicular traffic, causes pavement to deteriorate and potholes to form. The Department of Transportation (CDOT) responds to potholes reported through 311’s Customer Service Requests (CSR) system by mapping open pothole requests each morning and routing crews in geographic clusters so as to fill as many potholes as possible per day. This metric tracks the average number of days CDOT takes to complete pothole repairs per week. Total number of requests fulfilled per week is also available by mousing over columns. The target response time for pothole repairs is within 7 days. For more information about pothole repairs, see CDOT’s pothole Frequently Asked Questions page: http://www.cityofchicago.org/content/dam/city/depts/cdot/PotholeFAQ_winter1011.pdf