The Broadband Innovation Zones are commercial and industrial corridors the City of Chicago has initially targeted for the private provision of gigabit or near-gigabit broadband speeds for businesses, universities and schools, hospitals, research institutions, and other community organizations. The goal of this initiative is to foster innovation, drive job creation, and stimulate economic growth through the provision of ultra-high-speed internet service at prices substantially below current market rates. To achieve this goal, the City has solicited proposals from qualified vendors to provide these services.

The website availability metrics below are derived from an automated monitor that sends a request every two minutes to each website. The website is considered unavailable if the response to any request takes longer than a pre-defined wait time. The monitors run continuously and are not normally disabled during scheduled maintenance or downtime, so the reported metrics incorporate both planned and unplanned downtime.

The Chicago Public Library offers one-hour computer sessions and 15-minute computer sessions. The Chicago Public Library opened four new locations in 2011: Greater Grand Crossing (4/23/11); Dunning (5/6/11); Daley, Richard M.-W Humboldt (7/8/11) and Little Village (10/3/11). Edgewater closed 6/16/11 for construction of a new branch; a bookmobile for holds pickup and returns opened 6/24/11. Altgeld closed for extended periods in July and August for air conditioning installation. Back of the Yards closed permanently 8/22/11 due to repeated flooding. All locations were closed February 2-February 3 due to weather. In addition, many locations experienced sporadic closures in summer 2011 due to weather-related issues.

The Chicago Public Library offers one-hour computer sessions and 15-minute computer sessions. Chicago Public Library consists of the Harold Washington Library Center, Sulzer, Legler and Woodson regional libraries and over 70 neighborhood branches. Many locations experience sporadic closures to perform facilities upgrade or emergency closures due to heating or air conditioning issues, or area power outages. Independence, Little Italy (formerly Roosevelt) and Northtown reopened in early 2019 in new locations. The library also opened its 81st location, West Loop, in January. Douglass and Jefferson Park were closed for extensive renovations for most of the year. Legler, South Shore and Merlo were also closed for extensive renovations and will remain closed until 2020. In response to the evolving COVID-19 pandemic, the Chicago Public Library closed facilities to the public March 21, 2020 – June 7, 2020.

NOTE: The equivalent dataset for past years used the column name LOCATION for the name of the library. This column has been renamed BRANCH for this dataset in order to allow for a LOCATION column containing the mappable location of the facility.

The Chicago Public Library offers one-hour computer sessions and 15-minute computer sessions. Chicago Public Library consists of the Harold Washington Library Center, Sulzer, Legler and Woodson regional libraries and over 70 neighborhood branches. Many locations experience sporadic closures to perform facilities upgrade or emergency closures due to heating or air conditioning issues, or area power outages.

* Count does not reflect the total building visitor count due to location of traffic counter. Community room and program traffic are not included in totals.
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The Chicago Public Library offers free WiFi at all locations. Chicago Public Library consists of the Harold Washington Library Center, Sulzer, Legler and Woodson regional libraries and over 70 neighborhood branches. Many locations experience sporadic closures to perform facilities upgrade or emergency closures due to heating or air conditioning issues, or area power outages. Independence, Little Italy (formerly Roosevelt) and Northtown reopened in early 2019 in new locations. The library also opened its 81st location, West Loop, in January. Douglass and Jefferson Park were closed for extensive renovations for most of the year. Legler, South Shore and Merlo were also closed for extensive renovations and will remain closed until 2020. In response to the evolving COVID-19 pandemic, the Chicago Public Library closed facilities to the public March 21, 2020 – June 7, 2020.

The Map Chicago Website allows users to view neighborhoods, communities, political boundaries and points of interest throughout the city of Chicago. The percentage of the Map Chicago website uptime, the amount of time the site was available, and the target uptime for each week are available by mousing over columns. The target availability for this site is 99.5%.

The Chicago Public Library offers one-hour computer sessions and 15-minute computer sessions. The Chicago Public Library consists of the Harold Washington Library Center, Sulzer and Woodson regional libraries and over 70 neighborhood branches. Edgewater Branch reopened in a new, 2-story facility on 6/22/2013. Humboldt Park Branch closed 3/26/2012 for construction of a 5,000-square-foot addition; it reopened 2/9/2013. Albany Park Branch closed 9/22/2012 for construction of a new branch expected to open in 2014. Interim services are being provided in the Albany Park community. Gage Park Branch closed 2/22/2013-3/1/2013 for full carpet replacement and South Shore Branch was closed from 5/13/2013-6/29/2013 for repairs and renovation. Many locations experience sporadic emergency closures due to heating or air conditioning issues, or area power outages.

The Chicago Public Library offers one-hour computer sessions and 15-minute computer sessions. The Chicago Public Library consists of the Harold Washington Library Center, Sulzer and Woodson regional libraries and over 70 neighborhood branches. Many locations experience sporadic emergency closures due to heating or air conditioning issues, or area power outages. Independence Branch closed due to a fire on 10/30/15.

The Zoning Map website is an interactive mapping site that allows users to determine the zoning classification for any area of the City. The percentage of the Zoning map website uptime, the amount of time the site was available, and the target uptime for each week are available by mousing over columns. The target availability for this site is 99.5%.

The Chicago Public Library offers one-hour computer sessions and 15-minute computer sessions. The Chicago Public Library consists of the Harold Washington Library Center, Sulzer and Woodson regional libraries and over 70 neighborhood branches. Edgewater Branch reopened in a new, 2-story facility on 6/22/2013. Humboldt Park Branch closed 3/26/2012 for construction of a 5,000-square-foot addition; it reopened 2/9/2013. Albany Park Branch closed 9/22/2012 for construction of a new branch expected to open in 2014. Interim services are being provided in the Albany Park community. Gage Park Branch closed 2/22/2013-3/1/2013 for full carpet replacement and South Shore Branch was closed from 5/13/2013-6/29/2013 for repairs and renovation. Many locations experience sporadic emergency closures due to heating or air conditioning issues, or area power outages.

The Chicago Public Library offers one-hour computer sessions and 15-minute computer sessions. In January all branch locations were closed on Monday, January 9, Monday, January 23 and Monday, January 30. Beginning in February, all branch locations restored partial Monday hours, from 2 p.m. to 6 p.m. On June 18, all branch locations restored full Monday hours. Edgewater closed 6/16/11 for construction of a new branch scheduled to open in mid-2013. The library’s bookmobile opened 6/24/11 for Edgewater holds pickup and returns. Douglass closed for 10 days in February for roof repairs. Humboldt Park closed 3/26/12 for facility improvements and expansion. Lincoln Park closed for four days in August for replacement of the air conditioning system. Many locations experienced sporadic closures in summer 2012 due to air conditioning issues and area power outages. Albany Park closed 9/22/12 for construction of a new branch and will remain closed until 2014. Brighton Park, Jefferson Park and Portage Cragin were closed 11/26/12-12/7/12 for replacement of their HVAC systems.

The City's Internet site allows residents to access City services online, learn more about the City of Chicago, and find other pertinent information. The percentage of the City’s Internet website uptime, the amount of time the site was available, and the target uptime for each week are available by mousing over columns. The target availability for this site is 99.5%.

The 311 website allows residents to submit service requests or check the status of existing requests online. The percentage of 311 website uptime, the amount of time the site was available, and the target uptime for each week are available by mousing over columns. The target availability for this site is 99.5%.

The Chicago Public Library offers one-hour computer sessions and 15-minute computer sessions. The Chicago Public Library consists of the Harold Washington Library Center, Sulzer and Woodson regional libraries and over 70 neighborhood branches. Many locations experience sporadic emergency closures due to heating or air conditioning issues, or area power outages. Independence Branch closed due to a fire on 10/30/15.

The Chicago Public Library offers free WiFi at all locations. Chicago Public Library consists of the Harold Washington Library Center, Sulzer, Legler and Woodson regional libraries and over 70 neighborhood branches. Many locations experience sporadic closures to perform facilities upgrade or emergency closures due to heating or air conditioning issues, or area power outages.

The Chicago Public Library offers one-hour computer sessions and 15-minute computer sessions. Chicago Public Library consists of the Harold Washington Library Center, Sulzer, Legler and Woodson regional libraries and over 70 neighborhood branches. Many locations experience sporadic closures to perform facilities upgrade or emergency closures due to heating or air conditioning issues, or area power outages. Independence, Little Italy (formerly Roosevelt) and Northtown reopened in early 2019 in new locations. The library also opened its 81st location, West Loop, in January. Douglass and Jefferson Park were closed for extensive renovations for most of the year. Legler, South Shore and Merlo were also closed for extensive renovations and will remain closed until 2020. In response to the evolving COVID-19 pandemic, the Chicago Public Library closed facilities to the public March 21, 2020 – June 7, 2020.

NOTE: The equivalent dataset for past years used the column name LOCATION for the name of the library. This column has been renamed BRANCH for this dataset in order to allow for a LOCATION column containing the mappable location of the facility.

The Chicago Public Library offers one-hour computer sessions and 15-minute computer sessions. Chicago Public Library consists of the Harold Washington Library Center, Sulzer, Legler and Woodson regional libraries and over 70 neighborhood branches. Many locations experience sporadic closures to perform facilities upgrade or emergency closures due to heating or air conditioning issues, or area power outages.

The Chicago Public Library offers free WiFi at all locations. Chicago Public Library consists of the Harold Washington Library Center, Sulzer, Legler and Woodson regional libraries and over 70 neighborhood branches. Many locations experience sporadic closures to perform facilities upgrade or emergency closures due to heating or air conditioning issues, or area power outages. Independence, Little Italy (formerly Roosevelt) and Northtown reopened in early 2019 in new locations. The library also opened its 81st location, West Loop, in January. Douglass and Jefferson Park were closed for extensive renovations for most of the year. Legler, South Shore and Merlo were also closed for extensive renovations and will remain closed until 2020. In response to the evolving COVID-19 pandemic, the Chicago Public Library closed facilities to the public March 21, 2020 – June 7, 2020.

The Chicago Public Library offers one-hour computer sessions and 15-minute computer sessions. Chicago Public Library consists of the Harold Washington Library Center, Sulzer and Woodson regional libraries and over 70 neighborhood branches. Many locations experience sporadic closures to perform facilities upgrade or emergency closures due to heating or air conditioning issues, or area power outages. Independence Branch closed due to a fire in 2015. Whitney Young has been closed since November 2017 for major renovations. Woodson Regional Library reopened after a major renovation in February 2018.

The Chicago Public Library offers free WiFi at all locations. Chicago Public Library consists of the Harold Washington Library Center, Sulzer, Legler and Woodson regional libraries and over 70 neighborhood branches. Many locations experience sporadic closures to perform facilities upgrade or emergency closures due to heating or air conditioning issues, or area power outages.